TS - Privacy Policy
Privacy Policy

Transporta Solutions makes the security and confidentiality of the personal information that you provide to us a high priority. We understand the trust that you give us when you provide information to us.

Please read our Online Privacy Policy (“Privacy Policy”) carefully before you submit your personal information to our Websites (“Website”, “Websites”, “Site”, “Sites”, or “Platform”). By visiting our Websites, including, but not limited to, www.TransportaSolutions.com, www.Transporta.solutions and our portal, you accept our Privacy Policy. Transporta Solutions reserves the right to make changes to and update this Privacy Policy at our discretion. When we change the policy in a material way, a notice will be posted on Transporta Solutions’ Site along with the updated Privacy Policy. We encourage you to regularly refer to our Site, so that you remain aware of and understand our current policy. Unless stated otherwise, our Privacy Policy applies to all information we have about you and your account. Note that our Platform is not designed to store personal information; enter and store such at your own risk.

What Information Do We Collect From You?


We receive and store any information you enter on our Websites or give to us any other way. This includes information that identifies you (“personal information”), including your first and last name, telephone number, postal and email addresses, user name(s) and password(s), if applicable. We also may request information about your communications needs and preferences. You can choose not to provide information, but we may require some information about you to use our Websites as intended. We also may require some personal information to answer your questions or conduct other transactions on our Websites.

Transporta Solutions Inc. provides a technical, online solution to support the movement of freight within the transportation industry. Information gathered will typically be shared between shippers and carriers to support the sourcing, buying, procurement, and industry intelligence processes. Information includes, but is not limited to, company profiles, insurance qualifications, industry certificates, shippers’ requirements, carriers’ capabilities, equipment types, serviceable areas, industry associations, transportation requirements. Information gathered will be used to assist with matching and comparing shippers and carriers.

We may also collect and use your location for use with other data providers’ data to provide our Services. By using the Services, you consent to Transporta Solutions’ obtaining and caching your location information. You may revoke such consent at any time.

Information on types of Registered Accounts


  1. Shipper with direct relationship with carriers
  2. Broker working on behalf of a Shipper
  3. 3PL working on behalf of a Shipper
  4. Freight Forwarder working on behalf of a Shipper


  1. Carrier with direct relationship with shippers
  2. Broker working as a Carrier
  3. Freight Forwarder working as a Carrier
  4. Facilities to help with movement of freight

Automatic Information

We automatically collect some information about your computer when you visit our Websites. For example, we collect session data, including your IP address, Web browser software, and referring website. We also may collect information about your online activity, such as content viewed and pages visited. We collect this automatic information to help us understand the interests of our customers and visitors and customize your user experience, among other things.

Cookies and Other Web Technologies

Cookies are small data text files that, if your Web browser permits, can be stored on your computer’s hard drive. Transporta Solutions and its Websites use cookies:

  • To help us recognize your Web browser as a previous visitor and save and remember any preferences set while your Web browser visited our Websites. For example, if you register on our Websites, we may use cookies to remember your registration information so you do not need to log into our Websites each time you visit. We also may save your password in a cookie, if you checked the box entitled “Save this password for automatic sign-in” (or other similar words). Please note that we encrypt for security purposes customer IDs, passwords, and any other account-related data included in cookies.

  • To help us customize the content, Website experience, and advertisements provided to you on our Websites and on other websites across the Internet. For example, when you access a web page, a cookie automatically recognizes your Web browser as you navigate on the Internet and presents you with information and advertising based on your apparent interests.

  • To help measure and research the effectiveness of the features, offerings, advertisements, and email communications (by determining which emails you open and act upon) of our Websites.

The “Help” portion of the toolbar on most Web browsers will tell you how to prevent your Web browser from accepting new cookies, have the Web browser notify you when you receive a new cookie, or disable most cookies. However, you may not be able to access some tools and features offered on our Web sites if you refuse to accept cookies.

Our Websites also may use Web beacons (also known as clear gifs, pixel tags or Web bugs). These Web beacons are tiny graphics with a unique identifier, similar in function to cookies, that we place in the code of a Web page. Web beacons allow us to monitor the traffic patterns of users from one page within our Websites to another, deliver or communicate with cookies, understand whether you have come to our Websites from an online advertisement displayed on a third-party website, and improve the performance of our Websites. We also may allow our service providers to use Web beacons to help us understand which emails recipients have opened and track the visitor traffic on our Websites.

Information from Other Sources

We also may periodically obtain both personal and non-personal information about you from affiliated entities, business partners and third parties and add it to other information about you. For example, if you visit Transporta Solutions by “clicking-through” from a site operated by one of our business partners, and you have registered with that partner, then the partner may share with us information about you that you have provided to that partner. For example, we may receive your contact information and demographic information. If you access third party services, such as social media services, through our Websites, we also may collect information such as your user name, password, and other information made available to us through those third-party services.

Other sources can include, but are not limited to:

  • • National Motor Freight Traffic Association, Inc. (NMFTA), Standard Carrier Alpha Code (SCAC®)
  • • Federal Motor Carrier Safety Administration
  • • Global Mapping Codes, ISO 3166-1
  • • North American Industry Classification System (NAICS)
  • • United States Department of Transportation
  • • The Standard Transportation Commodity Code (STCC)
  • • SmartWay Transport Partnership
  • • CSA (Compliance, Safety, Accountability)
  • • U.S. Customs and Border Protection
  • • American Chemistry Council, Responsible Care
  • • Free and Secure Trade, FAST
  • • US-DOT, HazMat Transportation
  • • Partners in Protection (PIP)
  • • Etc.

Information About Others

If you have the opportunity to provide contact information for other people or businesses through our Websites, you should obtain their consent before you provide their personal information to us. The account administrator will be able to determine what contact information can be viewed internally and externally within the application. It is the administrator’s responsibility to manage visibility to a contact’s information.

Information can include, but is not limited to:

  • • Name (First, Last)
  • • Title
  • • Address or State/Province of location
  • • Primary / Alias Email
  • • Primary / Secondary Phone
  • • Fax
  • • Regional Territory Assignment
  • • Assigned Back-up
  • • Account Assignments
  • • Sector Assignments (i.e. Trucking, Air, Rail, Ocean, Broker, Freight Forwarder)
  • • Mode Assignments (i.e. LTL, TL, etc.)
  • • Facilities
  • • Prior contacts with this role
  • • Time Zone

Display of Advertising and Your Choices

Data collected to serve you with relevant advertising

We want to provide you with relevant content and information across our Websites. We may collect information about your communications-related searches and use this information to serve you with advertisements on our Websites (or elsewhere on the Internet) that match your apparent communications-related interests. The goal is to facilitate connecting registered shippers and carriers the most economical way through the community of subscribed users.

We do not share your personal information (such as your email address) with unaffiliated third parties so they can serve advertisements to you.

Advertisements you see on our Websites may be served by Transporta Solutions or our digital marketing providers. However, we also allow third parties to collect information about your online activities through cookies and other technologies. These third parties include (i) advertising networks, who collect information about your interests when you view or interact with one of the advertisements they place on many different websites on the Internet; and (ii) our business partners, who collect information when you view or interact with one of their advertisements on our Websites. These third parties gather this information to predict your characteristics, interests or preferences and to display advertisements on our Websites (and across the Internet) tailored to your apparent interests.

We do not have access to or control cookies or other technologies these third parties may use to collect information about your interests; our Privacy Policy does not cover either these third parties or their information practices.

How Do We Use Your Information

Transporta Solutions may use the information we collect about you for a variety of purposes, including: the registration and management of your account; facilitation of your access to and use of our Websites; communication with you, including to provide information about Transporta Solutions and invitations from Transporta Solutions; responses to your questions and comments; the measurement of your interest in our products, services, and Websites, as well as the improvement of our products, services, and Websites; notifications about special offers and products or services available from us or our partners that may interest you; the customization of your experience with Transporta Solutions; the solicitation of information from you, including through surveys; the resolution of disputes and troubleshooting of other problems; the prevention of potentially prohibited or illegal activities; the enforcement of our Terms of Use; and as otherwise described to you at the point of collection.

You will not give, lend or otherwise disclose any passwords or other similar user identifications to any unauthorized person, or permit any unauthorized person to use your account(s) or related passwords or user identifications. Any loss of control of passwords or other similar user identifications may result in the loss of control over your information. You will be responsible for any actions taken on your behalf or any person using your passwords or other similar user identifications. Further, it is your responsibility, to immediately change any passwords or other similar user identifications and notify Transporta Solutions immediately if any passwords or other similar user identifications have been compromised.

How Do We Use Any Feedback You May Provide?

Any anonymized data that you send to us such as your questions, suggestions, ideas or other creative material belongs to us and we will not treat it as confidential. We may adapt, disclose, display, distribute, reproduce, use, or create derivative works from any such information without acknowledgment of you or compensation to you.

How Do We Share Your Information

Transporta Solutions may share your information with others in the following circumstances:

  • ● If you were referred to one of our Websites from a third party’s website, we may share your registration information, such as your name, email address, mailing address, telephone number and preferences, about you with that referring website. We have not placed limitations on the referring websites’ use of personal information and we encourage you to review the privacy policies of any website that referred you to one of our Websites. Our Privacy Policy does not cover either these third parties or their information practices.
  • ● You can choose to access certain third party social media websites and services through our Websites. When you do so, you share information with those sites and their privacy policies will govern the information you share with them. Our Privacy Policy does not cover either these third parties or their information practices. You may be able to modify your privacy settings with these third party social media websites.
  • ● We may use third party vendors to provide various services or functions on our behalf, including business analytics, customer service, marketing, distribution of surveys, and fraud prevention. We may also authorize third-party vendors to collect information on our behalf to operate features of our Websites or facilitate the delivery of online advertising tailored to your interests, among other reasons. Third-party vendors have access to and may collect information only as needed to perform their functions and are not permitted to share or use the information for any other purpose.
  • ● We use a third-party intermediary to manage certain credit card processing. This intermediary is not permitted to store, retain, or use billing information, including your billing name and address and credit card number, except for the sole purpose of credit card processing on our behalf.

We also may share your information:

  • ● In response to subpoenas, court orders, or other legal process; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. We reserve the right to raise or waive any legal objection or right available to us in any such cases.
  • ● When we believe it is necessary to investigate, prevent, or take action regarding illegal or suspected illegal activities; to protect and defend the rights, property, or safety of Transporta Solutions, our customers, or others; and in connection with our Terms of Use and other agreements, subject to applicable law.
  • ● To obtain a credit report.
  • ● In connection with a corporate transaction, such as a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.

Except as described above, we will notify you when personal information about you will be shared with third parties, and you will have an opportunity to choose not to have us share such information.

We also may share aggregate or anonymous information with third parties, including advertisers and investors. This information will not contain any personal information and is used to develop content and services we hope you will find of interest.

How You Can Update and Revise Your Information

We take reasonable steps to ensure that your information is relevant, accurate, and complete. Your use of our services available through our Website may permit you to update or revise your personal information through our Website. If you remove certain information from your account(s), we only will retain those copies of such information as necessary for us to comply with governmental orders, resolve disputes, troubleshoot problems, enforce any agreement that you have entered into with us, and as we otherwise deem reasonably necessary.

What Choices Do You Have Regarding the Collection and Use of Your Information?

  • ● You can choose not to provide us with any information, although it may be needed to take advantage of certain features offered on our Websites.
  • ● You also can revise or update information as described above.
  • ● Whether registered as a Transporta Solutions customer or not, you also may unsubscribe from promotional messages in any email we send. We reserve the right to send you other communications, including service announcements, administrative messages, and surveys relating either to your Transporta Solutions account, without offering you the opportunity to opt out of receiving them, unless you close or cancel your account, or it is otherwise terminated in accordance with the Terms.
  • ● Transporta Solutions wants to make it easy for you to take advantage of opportunities on our Websites. We do this is by sending you email messages that contain information about your apparent communications-related interests. We believe these email messages will provide you with useful information about special offers available through our Websites. You will have the opportunity to choose not to receive these email messages in any email we send.

How Do We Protect Your Information?

We want you to feel confident about using Transporta Solutions, and we commit to protecting the information we collect. While no website can guarantee security, we follow generally accepted industry standards and have implemented appropriate administrative, technical, and physical security procedures to help protect the personal information you provide to us. For example, we permit only authorized personnel to access personal information, and they only may do so for permitted business functions. We also use encryption when transmitting your personal information between your system and ours. We also employ firewalls and intrusion detection systems to help prevent unauthorized persons from gaining access to your information. However, we make no guarantee, representation or warranty that use of our Websites is protected from all security threats, viruses, or other vulnerabilities or that your information always will be secure.

How Do We Protect Children's Privacy?

Transporta Solutions is a business audience site and does not offer services directed to children. Please see the “Agreement to Terms” section of the Terms of Use.

Does Our Privacy Policy Apply to External Links?

If any part of our Websites links you to other websites, those external websites do not operate under this Privacy Policy. We recommend that you examine the privacy statements posted on those other websites to understand their procedures for collecting, using, and disclosing personal information.

Our Services, for example, utilize the Google Maps API(s). Google’s Privacy Policy is incorporated by reference into this Privacy Policy. Please visit http://www.google.com/policies/privacy.

How Does Our Privacy Policy Apply If You Visit Our Websites From Outside the United States?

If you visit our Websites from outside the United States, your information may be transferred to, stored, and processed in the United States where our servers are located and where we operate our databases. The data protection and other laws of the United States and other countries might not be as comprehensive as those in your country. However, Transporta Solutions takes steps pursuant to the laws in the United States to protect your privacy. By using our Services, you understand that your information may be transferred to our facilities and those third parties with whom we share it as described in this Privacy Policy.

Do You Have Additional Rights Under California Law?

California Civil Code Section 1798.83 permits California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please email legal@transportasolutions.com .

How Can You Contact Us?

If you have questions about this Privacy Policy, please contact us at legal@transportasolutions.com .